Privacy Policy

01Information We Collect

We may collect the following types of information:

Information You Provide

When you submit an inquiry, request a quotation, complete a lead form, or contact us, we may collect:

• Full name
• Company name
• Business email address
• Telephone or WhatsApp number
• Country or region
• Product interests
• Drawings, specifications, samples, or technical requirements
• Purchasing quantity and delivery requirements
• Any other information included in your message

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Time spent on the website
• Cookie and advertising identifiers
• General geographic location

This information helps us understand website performance, improve user experience, and measure the effectiveness of our marketing activities.

02How We Collect Information

We may collect information through:

• Website contact and quotation forms
• Email, telephone, and WhatsApp communications
• Facebook and Instagram Instant Forms
• Trade shows, business meetings, and other sales channels
• Cookies, Meta Pixel, analytics tools, and similar technologies

When you submit information through a Facebook or Instagram Lead Ad, Meta may pre-fill certain information from your Meta account. The information submitted to us will be handled according to this Privacy Policy and Meta's applicable privacy terms.

03How We Use Your Information

We may use your information to:

• Respond to inquiries and quotation requests
• Review drawings and technical requirements
• Recommend suitable slewing drives, precision gears, and related transmission products
• Prepare quotations and communicate about orders
• Provide technical, manufacturing, shipping, and after-sales support
• Contact you by email, telephone, or WhatsApp regarding your inquiry
• Improve our products, services, website, and customer experience
• Measure and improve our advertising performance
• Prevent fraud, misuse, or security threats
• Comply with legal, regulatory, and contractual obligations

04Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following legal grounds:

• Your consent
• Taking steps at your request before entering into a contract
• Performing a contract with you or your company
• Our legitimate business interests, such as responding to inquiries and improving our services
• Compliance with legal and regulatory obligations

You may withdraw your consent at any time by contacting us. Withdrawal will not affect processing that occurred before your consent was withdrawn.

05Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember visitor preferences
• Analyze website traffic and performance
• Understand how visitors use our website
• Measure and improve advertising campaigns
• Deliver more relevant advertising

We may use services such as Meta Pixel and website analytics tools. These service providers may collect information about your device, browsing activity, and interactions with our website.

Where required by applicable law, non-essential cookies and advertising technologies will be activated only after you provide consent. You may manage cookies through our cookie banner or your browser settings.

06Facebook and Instagram Lead Ads

We use Facebook and Instagram Lead Ads to allow interested business buyers to request product information or quotations.

If you submit a lead form, we may receive information such as your name, company, email address, telephone number, country, product requirements, and other answers you provide.

We use this information to:

• Contact you about your inquiry
• Understand your sourcing requirements
• Recommend suitable products
• Prepare quotations
• Provide relevant business and technical information

Submitting a lead form does not require you to purchase any product. You may ask us to stop contacting you at any time.

Meta processes information according to its own privacy policy. We encourage you to review the Meta Privacy Policy for more information.

07How We Share Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers or business partners that help us operate our business, including:

• Website hosting and IT service providers
• Customer relationship management and communication providers
• Analytics and advertising platforms
• Logistics, customs, and shipping providers
• Payment, banking, accounting, and professional advisers
• Authorized manufacturers or processing partners involved in fulfilling an order

These parties may use the information only for the services they provide to us and must protect it appropriately.

We may also disclose information when required by law, court order, regulatory authority, or when reasonably necessary to protect our rights, users, or business.

08International Data Transfers

Homeyard operates from China and serves customers internationally. Your information may therefore be transferred to, stored in, or processed in countries or regions outside your place of residence.

Where required, we take reasonable measures to ensure that international transfers are made using appropriate safeguards and in accordance with applicable data protection laws.

09Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries
• Maintain business and quotation records
• Fulfil orders and contractual obligations
• Provide after-sales support
• Resolve disputes
• Meet legal, tax, accounting, and compliance requirements

Inquiry records that do not lead to an order are periodically reviewed and deleted or anonymized when they are no longer required, subject to applicable legal obligations.

10Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against:

• Unauthorized access
• Accidental loss
• Improper use
• Unauthorized alteration
• Disclosure or destruction

11Your Privacy Rights

Depending on your country or region, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent
• Request a portable copy of certain information
• Opt out of direct marketing communications
• Submit a complaint to an applicable data protection authority

To exercise your rights, please contact us using the details below. We may need to verify your identity before completing your request.

12Marketing Communications

We may contact you regarding a product inquiry, quotation request, technical question, or existing business relationship.

Where required, promotional communications will be sent only with your consent. You may unsubscribe or ask us to stop sending marketing messages at any time by:

• Using an unsubscribe option, if provided
• Replying to our message with your request
• Contacting us at sales@homeyards.cn

We may still send essential communications related to active quotations, orders, contracts, or customer support.

13Children's Privacy

Our website and products are intended for businesses and adult professionals. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

14Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties.

We recommend reviewing the privacy policy of any external website before providing personal information.

15Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website functions, advertising activities, or legal requirements change.

The latest version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.